FAQs
π Frequently Asked Questions (FAQ) for Our Canadian Online Vyshyvanka Store ππ¨π¦
β Where are your embroidered shirts (vyshyvankas) made?
π Our vyshyvankas are handcrafted by skilled artisans in Ukraine. This ensures that you receive an authentic, high-quality product that reflects the rich traditions of Ukrainian culture.
β Do you ship to locations inside of Canada?
π Absolutely! We ship our vyshyvankas to all provinces through Canada Post. We offer both standard and expedited shipping and usually ship within one business day.
β How do I choose the right size for my embroidered shirt/dress (vyshyvanka)?
π We provide a detailed size chart on our website to help you find the perfect fit. We recommend you measure yourself and compare your measurements to our chart before placing an order.
β How should I care for my embroidered shirt/dress (vyshyvanka)?
π To maintain the quality and colours of your vyshyvanka, we recommend hand-washing in cool water or using a machine wash on the delicate cycle. Air dry at a low temperature or on a delicate setting, and use a cool iron on the reverse side if needed.
β Can I return or exchange my embroidered dress (vyshyvanka)?
π We want you to be completely satisfied with your purchase. If you're not happy with it, you can return the item in its original condition within 30 days.
β Do you offer custom-made embroidered shirts/dresses (vyshyvankas)?
π Yes, we do! If you're interested in a custom-made product, please contact our customer support team through chat or email to discuss your requirements and receive a quote.
β How long will it take for my embroidered dress/shirt (vyshyvanka) to arrive?
π Delivery times depend on your location and the shipping method selected. Please refer to our shipping information page for estimated delivery times to your area.
β How can I stay updated on new arrivals and promotions?
π We'd love for you to stay in touch! Be sure to subscribe to our newsletter and follow us on social media to receive updates on new arrivals, promotions, and exclusive offers.
Have more questions? Feel free to contact our customer support team at vatrawear@gmail.com , and we'll be happy to help! ππ